سياسة الخصوصية

Last updated: January 16, 2026

Pluto Fragrances operates this online store and website, including all related content, features, tools, products, and services (collectively referred to as the “Services”), to provide customers with a seamless and curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our Services, make a purchase, or communicate with us. In the event of any inconsistency between this Privacy Policy and our Terms of Service, this Privacy Policy will govern matters related to personal information.

By accessing or using any of our Services, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy.

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Personal Information We Collect

“Personal information” refers to any information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified data. Depending on how you interact with our Services and as permitted by applicable laws, we may collect the following types of personal information:

• Contact Information: Name, billing and shipping address, phone number, and email address.

• Payment Information: Credit or debit card details, payment method, transaction confirmations, and related financial information.

• Account Information: Username, password, preferences, and account settings.

• Transaction Details: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, as well as order history.

• Customer Communications: Information you provide when contacting us, such as customer support inquiries.

• Device Information: IP address, browser type, device identifiers, and network information.

• Usage Data: Details about how and when you interact with our website and Services.

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Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you when you create an account, place an order, or contact us

• Automatically through your use of our website, including cookies and similar technologies

• From service providers that support our operations and process data on our behalf

• From business partners or other third parties, where permitted by law

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Data Security and Retention

While we take reasonable measures to protect your personal information, no security system is completely secure, and we cannot guarantee absolute protection. Information transmitted to us may not be fully secure during transmission, so we advise against sharing sensitive details through unsecured channels.

We retain personal information only for as long as necessary to fulfill our Services, meet legal obligations, resolve disputes, and enforce our policies.

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Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: Request access to the personal information we hold about you

• Right to Deletion: Request deletion of your personal information

• Right to Correction: Request correction of inaccurate or incomplete data

• Right to Data Portability: Request a copy of your data or its transfer to another party, where applicable

• Communication Preferences: Opt out of promotional emails at any time using the unsubscribe option (transactional emails may still be sent)

Requests can be made through our Services or by contacting us directly. We may need to verify your identity before processing your request, as required by law. We do not discriminate against users for exercising their rights.

For more details on how Shopify handles personal data, please refer to Shopify’s privacy policy.

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Complaints

If you have concerns about how your personal information is handled, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority, depending on your location.

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International Data Transfers

Your personal information may be stored or processed outside your country of residence. Where required, we rely on legally approved safeguards to protect international data transfers.

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Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

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Contact Us

For questions about this Privacy Policy or our data practices, or to exercise your rights, please contact us at:

plutofragrances@hotmail.com

+20 1035544548